Our commitment to privacy — Effective date April 1, 2004
Compuware Corporation recognizes your right to confidentiality and is committed to protecting your privacy. This privacy statement applies solely to information collected by Compuware's customer support website, FrontLine.
The collection of personal data
The use of information collected
The use of cookies
Opt-out
Links to non-Compuware web sites
Commitment to data security
Public forums
The collection of personal data
Registration: Registration is required, before accessing the site. If you wish to subscribe, we may request such personal information as name, title, company, physical address, phone number, fax number, e-mail address, language, informational preferences, topics of interest, etc. Compuware will not request more information than is reasonably necessary to provide requested information or services. Compuware assumes all information will be true, accurate, current, non-misleading, consistent and relevant.
The use of information collected
General: Compuware will record and collect information about how you may use the site. This may include such data as a domain name, language, type of browser and operating system, Internet Service Provider, Internet protocol (IP) address, the web site from which you arrived at the site, and the amount of time spent on the site. Compuware may monitor and use usage data in aggregated form to measure the web site’s performance and activity and improve the web site’s design and functionality. Compuware may also use usage data in non-aggregated form to investigate and prosecute security violations.
Compuware online communications: Compuware will use personally identifiable data to communicate special promotions, events and announcements. Should you wish not to receive promotional material from Compuware, you are offered the option to opt-out from future communications.
The use of cookies
A "cookie" is a small file that your web browser places on your computer's hard drive to store important data. A cookie cannot be executed as code or deliver viruses. Cookies save you time by enabling your browser to keep track of information such as passwords and account information. In some cases, the cookies that we use will expire after 365 days. In most instances the cookies are session cookies, and will expire as soon as you close your browser.
Rejecting cookies: Compuware online technical support sites requires the use of cookies. If you reject cookies then you will be prohibited from utilizing the support options.
Opt-out
We provide the opportunity to opt-out of receiving communications from Compuware at the point where we request information about you and in each instance when you receive material from us. If you have difficulty in opting-out in this manner, please contact us and provide your name, e-mail address and subscription you wish to cancel.
Our goal is to respect your privacy. To help us improve our policies, we welcome your feedback.
Links to non-Compuware web sites
Compuware may provide links to Internet sites maintained by others. Compuware does not review all of such third-party web sites linked to the site and is not responsible for the contents of, or any products or services offered, in such third-party sites.
We encourage our users to be aware when leaving Compuware web sites and to read the privacy statements of each and every web site that collects personally identifiable information.
Compuware provides these links to you as a convenience, and the inclusion of any link does not imply endorsement or acceptance of responsibility of non-Compuware web sites.
Commitment to data security
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Public forums
This site may make chat rooms, forums, message boards, feedback forms and/or news groups available to its users. Please remember any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
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