FrontLine Home
Incident Reporting
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Discussion Groups

Support Introduction


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My Products Menu

The My Products menu gives you the quickest access to the products you use most. My Products can contain up to 15 of the products you need information about most often. To add or remove products in the menu, use the Customize My Products interface. The options you select will be stored and recalled each time you visit FrontLine.

My Account

Keep your contact information and preferences up to date.

User Discussion Groups

Here's your opportunity to share information with other Compuware product users.

Product Documentation

Documentation is available in various formats, eliminating the need to hunt down manuals.

Alerts and Announcements

Register to receive new release announcements, fix notifications as well as upcoming events that may be of interest. 

Download Fixes/Patches

Within each product section you will have the ability to search and download fixes/patches for the support releases of that product.

Licensing Information

Download emergency license keys for your distributed or mainframe software to keep you up running at all times.

Incident Reporting

Submit your question directly to the technical support teams.

Product Request

Submit your request online to receive an updated version of your licensed software.\

Knowledgebase Articles/FAQs

Read documents that will provide answers to commonly asked questions, solutions to known problems and more.

Beta Programs

Read and review information for upcoming releases. You can also register to participate in different beta programs.

Event Information

Register to participate in customer only spotlight sessions and user groups. These events cover a wide range of topics and products.